Job Description: RECEPTIONIST – District Communication

Primary Purpose

Under direct supervision provide reception and clerical assistance for the efficient operation of the campus office.

Qualifications

Education/Certification

• High School diploma or GED

Special Knowledge/Skills

• Demonstrate proficiency in handling matters of highly confidential nature
• Proficient keyboarding skills
• Effective organization, communication, and interpersonal skills
• Ability to follow written instructions
• Ability to operate multi-line phone system
• Strong customer service skills
• Ability to work in a fast-paced environment
• Must possess personal qualities related to respect for the rights and confidentiality of others

Experience

• One year clerical experience in office setting

Major Responsibilities and Duties

• Reception and Phones
• Receive and direct incoming calls, take reliable messages, and route to appropriate staff
• Greet and direct visitors
• Receive, sort, and distribute mail, messages, documents, and other deliveries
• Assist in duties related to the Communications Department

Professional Conduct

• Demonstrates ability to remain calm and withstand pressures
• Flexible to changes in routine and adapts quickly to changing situations
• Reliable and responsible attendance and punctuality
• Demonstrates respect, courteous to peers and visitors and assist fellow workers willingly
• Avoid speaking ill of the district and district personnel

Other

• Assist with preparation of materials for mailing, including preparing labels, stuffing envelopes, etc.
• Maintain computerized files using personal computer, including reports, employee roster, and mailing lists
• Provide clerical assistance as needed
• Maintain confidentiality
• Perform other duties as assigned by the supervisor or other administrator that are consistent with the general requirements and qualifications for the position
• Participate in staff development training programs to improve job performance
• Participate in special events as assigned

Supervisory Responsibilities

• None

WORKING CONDITIONS:

Mental Demands/Physical Demands/Environmental Factors

The working conditions described are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.

• Tools/Equipment Used: Standard office equipment including personal computer and peripherals, copier printer and fax machine
• Posture: Prolonged sitting; occasional bending/stooping, pushing/pulling, and twisting
• Motion: Repetitive hand motions, frequent keyboarding and use of mouse; occasional reaching
• Lifting: Occasional light lifting and carrying (less than 15 pounds)
• Mental Demands: Work with frequent interruptions; maintain emotional control under stress